Personas
Ryan
Description
- Works for a UN organization as head of a program targeting disaster risk reduction.
- Technologically savvy with significant experience using Word, Excel, PDF’s, and Google Maps, but no experience with GIS and finds “code” intimidating.
- Manages on-the-ground teams, directing their movements.
Goals
- Plan trips to public infrastructure to prepare for and respond to emergencies.
- Understand where emergency response resources are located, or need to be located.
- Make a compelling case to funders.
Elina
Description
- Senior public servant working for the FSM’s national Department of Environment, Climate Change & Emergency Management.
- Extensive knowledge of communities, localities and assets. Familiarity with GIS.
- Access to resources (computers, staff) is limited and may be significantly impacted by a disaster event (no utilities, no power, no computers).
Goals
- Must be able to communicate needs of department to federal politicians, junior public servants, and community stakeholders.
- Access information about Public Infrastructure without reliable internet or energy.
- Determine the magnitude of impact on communities if infrastructure is damaged.
Unyong
Description
- Director of WHO office in the FSM, where in country activities are largely focused on WASH (Water Sanitation and Hygiene).
- Limited knowledge of local geography.
- Manages the funding facility for training programs that partner with small community organizations.
Goals
- Identify locations to target for community trainings.
- Identify and connect with key stakeholders and contacts within communities.
- Determine if communities have access to essential human services related to WASH adequate to offer some redundancy in a disaster event.
Hughes
Description
- US government employee ensuring that emergency management programs operating in the FSM, backed by US federal dollars, are using US tax payers money responsibly.
- Extensive knowledge in logistics, and monitoring and evaluation, but limited knowledge of the region.
- Prefers to conduct all work “on paper” and believes computers and the internet are too vulnerable to failure in the field.
Goals
- Quickly assess what localities are most important and most impacted by a proposed activity.
- Understand the big picture: where are most resources going and for what reason.
User Stories
I need to identify the PI that are in a specific community so I can send my team there.
I need to identify the location of different types PI so I can better understand how critical lifelines may be impacted by a disaster.
I need to quickly access contact details for all public PI assets so I know how to find out what’s happening in an urgent situation.
I need to know what resources are available in a specified community, so I can plan for or respond to a disaster.
I need to be able to find a community or island by name so I can see the PI in the area.
I need to be able to quickly find PI by name, so I can see where they are.
I need the web app to work offline, so I can use it when the internet is down.
I need the web app to work offline, so I can use it for remote fieldwork.
I need to be able to print out information I find about the PI, so my team can do tabletop exercises.
I need to be able to print out information I find about the PI, as a contingency for when I’m doing fieldwork.
I need to know the number of PI in an area, so I don’t miss any during fieldwork.
I need to know how to reach a key contact at the PI, so I can coordinate with them.
I need to know where different PI are located, so we can preposition relevant EM response materials in key locations.